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VIP Client Specialist

 

Are you interested in maximizing your potential with one of the fastest growing start-ups in the world? If so, this may be just the right role for you!

Description

The VIP Client Specialist’s key responsibility is to provide exceptional customer service to our most valued clients. This person will be joining a team tasked with providing the immaculate services that our clients require. This person will help engage and maintain quality client relationships. You will be helping to ensure our VIP clientele receive the white glove service that meets and surpasses their expectations. Your core responsibilities will include; managing VIP appointments and preferences, accommodating client communications (calls, texts, emails), and assisting with client retention.

You can expect to participate in unique, cross departmental projects in addition to your VIP client responsibilities. This a dynamic role within a growing and evolving department.  Due to the demands of this role, this individual is required to be available evenings, nights, and weekends.

Come join our amazing team and become part of this rapidly growing and evolving new tech industry!

This position pays $15/hour with tons of perks and benefits!

Qualifications & Skills

  • Top notch customer service and administrative skills
  • You are available to work weekends and nights
  • Professional and amicable communication skills
  • Strong sense of ownership, passionate about the resolution of any difficult situation
  • You are able to make phone calls with an upbeat and positive attitude
  • You follow-through on verbal and written agreements
  • You demonstrate the ability to be empathetic and positive in difficult situations
  • You are technically savvy, able to quickly learn and explain different product features
  • Experience with high end or VIP client services is preferred 

Benefits & Perks

  • Health, Dental, and Vision
  • Fully stocked kitchen
  • Dog-friendly office
  • ‘Soothe Fridays!’ - All Soothe employees are able to receive 10-minute massages
  • All employees receive Free Table Massages at home every month
  • Company Happy Hours and various functions
  • Awesome game room
  • Random fun~ including bringing in food trucks, karaoke, monthly birthday celebrations etc.
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